Privacy Policy
Effective Date: September 2026
Carolina BuildingWorks ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our construction, preservation, and inspection services.
1. Information We Collect
We collect information that identifies, relates to, or describes you ("Personal Information") when you interact with our website or contact our team.
Information You Provide Directly
Contact Information: Full name, phone number, email address, and physical mailing address.
Service Request Details: Property addresses, project scopes, service selections (Construction, Preservation, or Inspections), and specific inquiry details submitted through our contact forms or direct communications.
Billing & Payment Details: Payment information required to process consultation fees, dispatch fees, or service invoices (processed securely through third-party payment processors).
Information Collected Automatically
When you navigate our website, we may automatically collect standard technical data, including:
Device information (IP address, browser type, operating system).
Usage data (pages visited, time spent on pages, referral links, and click patterns).
Cookies and tracking technologies used to optimize site performance and user experience.
2. How We Use Your Information
Carolina BuildingWorks uses the information we collect strictly for professional business purposes, including:
Service Delivery: Scheduling site visits, conducting consultations, performing property cleanouts, executing construction/repair scopes, and delivering inspection reports.
Client Communication: Responding to inquiries, sending service confirmations, delivering invoices, and providing project updates.
Operational Improvement: Analyzing website performance, refining our service offerings, and ensuring website functionality.
Compliance & Legal Obligations: Enforcing our contractual agreements, maintaining business records, and complying with North Carolina state regulations and licensing board requirements.
3. Information Sharing & Protection
We do not sell, rent, or trade your Personal Information to third parties or marketing agencies.
We may share your information only under the following limited circumstances:
Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., cloud hosting, payment gateways, IT support). These providers are bound by strict confidentiality obligations.
Legal & Regulatory Compliance: When required by law, subpoena, or governmental regulation, or to protect the rights, property, and safety of Carolina BuildingWorks, our clients, or the public.
Business Operations: Within Carolina BuildingWorks' internal operating divisions (Construction, Preservation, Inspections) solely to fulfill requested services, while adhering to all applicable regulatory separation rules.
4. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies & Tracking Technologies
Our website utilizes cookies and similar tracking tools to enhance user navigation and collect site performance analytics. You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent; however, certain features of the site may not function properly without them.
6. Your Rights & Choices
Depending on your location, you have the right to:
Access, correct, or request the deletion of your Personal Information held by Carolina BuildingWorks.
Opt out of any non-essential marketing or administrative communications.
Disable cookies through your individual browser settings.
To exercise any of these rights, please contact us using the information provided below.
7. Updates to This Privacy Policy
Carolina BuildingWorks reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
8. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Carolina BuildingWorks
Harrisburg, NC
Phone: 704-448-3001
Email: service@buildingworksnc.com